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When shopping for universal windows, replacement parts, or installation accessories, there's no need to consider your vehicle's year, make, or model.

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Returns

Returns Policy – Van Windows Direct

We want you to be fully satisfied with your purchase. If you need to return an item, please review our return policy below:

Return Window

  • You have 30 days from the date of purchase to return an item.
  • Returns beyond 30 days are not eligible for a refund or exchange.

Return Shipping

  • Return shipping costs are the buyer’s responsibility.
  • Some windows may cost up to $200 each way to ship, so please contact us before ordering to avoid unnecessary returns.

Return Eligibility

To be eligible for a return, items must be:
Unused
In original packaging
In the same condition as received

This applies to standard returns, warranty claims, and defective products.

Returns for Pickup Orders

If you picked up your order and need to return it for any reason, including ordering the wrong item or a warranty issue, you are responsible for return shipping costs. Once received, you can choose a refund, credit, or exchange.

Non-Returnable Items

Clearance items
CRL replacement parts
Gift cards

Restocking Fees

  • Van Windows Direct (VWD): No restocking fee if refunded as store credit. Otherwise, 15% restocking fee applies.
  • AM Auto: 25% restocking fee on all returns.
  • CRL: No restocking fee for store credit refunds. Otherwise, 15% restocking fee applies.

Return Process

  1. Contact us first for return instructions and an RMA (Return Merchandise Authorization) number.
  2. Do not send a return without an RMA—returns without an RMA are subject to a 10% processing fee.

Order Cancellations

  • Call 858-800-4795 with your order number to request cancellation.
  • Cancellations are not guaranteed, especially if the order has already shipped.
  • If already packed or shipped, a redirection fee may apply.
  • Email cancellation requests are not guaranteed, even if sent before shipment.

Questions?

We’re here to help! Contact us before ordering if you have any doubts—we want to make sure you get the right product the first time.

Thank you for choosing Van Windows Direct! 

Van Windows Direct – The #1 Source for Sprinter, Transit, and RAM ProMaster Van Windows

Looking for the best van windows for your build? Van Windows Direct is the ultimate destination for Sprinter Van Windows, Ford Transit Van Windows, and RAM ProMaster Van Windows. Whether you’re upgrading your adventure rig, converting a camper van, or outfitting a commercial vehicle, we deliver top-tier windows that combine form, function, and factory-fit precision.

We specialize in custom-fit and universal van windows engineered to fit all major vans, including Mercedes-Benz Sprinter, Ford Transit, and RAM ProMaster models. Our extensive catalog includes awning windows, sliding windows, bunk windows, and solid fixed-glass windows, all crafted for durability, UV protection, and a sleek, all-glass look.

Why Choose Van Windows Direct?

  • Exclusive VWD-designed windows built for performance and aesthetics
  • Premium compatibility with high-roof and low-roof vans
  • Fast, secure nationwide shipping
  • Friendly, expert support from real van conversion pros
  • Optional third-party upgrades from trusted brands like CRL and AM Auto

Whether you're searching for Sprinter sliding windows, ProMaster bunk windows, or Transit fixed glass, your search ends here. Van Windows Direct makes it easy to shop, compare, and upgrade with confidence.

Why choose VanWindowsDirect.com?
Because van builders, DIYers, and pros across America trust us to deliver premium van windows at unbeatable prices—with no compromises on style or performance.

Ready to transform your van?

Start your build right at VanWindowsDirect.com — your home for Sprinter, Transit, and RAM ProMaster van windows.

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