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When shopping for universal windows, replacement parts, or installation accessories, there's no need to consider your vehicle's year, make, or model.

Privacy Policy

Privacy Policy

Privacy Statement

SECTION 1 - Information We Collect

When you make a purchase from Van Windows Direct, we collect the personal information you provide, such as your name, address, and email, as part of the transaction process. Additionally, when you browse our store, we automatically receive your computer's IP address, which helps us understand your browser and operating system to enhance your experience.

If you opt-in, we may also use your email to send updates about our store, new products, and other news. Your privacy and security are of utmost importance to us.

SECTION 2 - Consent

How do we obtain your consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, you are consenting to our collection and use of your data for that specific purpose only.

If we ask for your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or give you the opportunity to decline.

How do you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent at any time. To do so, contact us at vanwindowsdirect.com@gmail.com or mail us at:
Van Windows Direct / Accessory Center Inc
12520 Business Center Dr. Suite D, Victorville, CA 92395
800-924-0647 / 858-800-4795

SECTION 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - BigCommerce Hosting

Our store is hosted on BigCommerce, an e-commerce platform that allows us to sell our products and services to you securely. BigCommerce stores your data in secure databases protected by industry-standard firewalls.

Payment Security:
If you use a direct payment gateway (such as Stripe), your credit card data is encrypted and stored securely in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase information is stored only as long as necessary to complete your transaction and then deleted.

All payment gateways follow PCI-DSS standards, which ensure secure handling of credit card information by our store and service providers.

SECTION 5 - Third-Party Services

Third-party providers only collect and use your information as necessary to fulfill the services they provide to us, such as processing your payment. However, each third-party provider may have its own privacy policies regarding how they handle your personal information.

We recommend reviewing their privacy policies to understand how your information is handled, particularly if the provider is located in a different jurisdiction where other privacy laws may apply.

Once you leave our store’s website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

SECTION 6 - Security

We prioritize the protection of your personal information. We use industry best practices to ensure your data is not misused, lost, accessed, disclosed, altered, or destroyed inappropriately.

All sensitive information, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet is 100% secure, we follow PCI-DSS requirements and employ additional security measures to safeguard your data.

SECTION 7 - Cookies

We use cookies to enhance your experience on our website. Below are the cookies we use, and you can choose whether to opt out:

  • _session_id: Unique token, sessional, tracks session data.
  • _online_visit: Persistent for 30 minutes, tracks the number of visits.
  • _site_uniq: Expires at midnight, counts the number of visits.
  • Cart: Stores information about your cart's contents, persistent for two weeks.
  • _secure_session_id: Unique token, sessional.
  • storefront_digest: Used for determining store access if password protected.

SECTION 8 - Age of Consent

By using this site, you confirm that you are either the age of majority in your state or province of residence or have obtained the necessary consent to allow your minor dependents to use our site.

SECTION 9 - Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will take effect immediately upon posting. If significant changes are made, we will notify you here so that you are aware of what information we collect and how it is used or disclosed.

In the event our company is acquired or merged, your information may be transferred to the new owners so that we can continue providing our services to you.

Questions and Contact Information

If you have any questions about this Privacy Policy or wish to access, correct, or delete any personal information we have about you, please contact our Privacy Compliance Officer at vanwindowsdirect.com@gmail.com or by mail at:

Van Windows Direct
[Re: Privacy Compliance Officer]
Van Windows Direct / Accessory Center Inc
12520 Business Center Dr. Suite D
Victorville, CA 92395
800-924-0647 / 858-800-4795

By purchasing from our website or phone, you agree to our terms and conditions.

Van Windows Direct is your leading source for the best van windows on the market, designed for all major vehicle types, including Sprinter, Promaster, and Ford Transit. As the premier brand for custom and universal fit van windows, we provide solutions that meet your needs for van conversions, camper builds, and commercial vehicles. With Van Windows Direct, you can count on quality, durability, and sleek design in every product, ensuring your van not only looks great but performs exceptionally well.

Our windows are built for superior functionality and style, offering everything from bunk windows and sliding windows to solid fixed glass and awning van window options that suit your specific build. We’re proud to offer the best in-house van windows, complemented by a selection of top-rated 3rd party brands like CRL and AM Auto for those seeking additional options.

Why settle for less when you can choose Van Windows Direct, the name you can trust for premium van windows at unbeatable prices? Our fast shipping, dedicated customer service, and expert knowledge make us the go-to choice for van owners and conversion enthusiasts across the country. Start your van project today with Van Windows Direct, where quality meets performance.

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