Privacy policy
Your trust matters to us.
Thanks for bringing Van Windows Direct along on your build. We want you to understand how your information is used and how to reach us with questions. We’re happy to help you find the answers.
This policy describes how Van Windows Direct handles personal information when you visit our Shopify store, place an order or contact our team.
Information we collect
When you purchase or contact us, we receive the information you provide, such as your name, email, phone number, billing and delivery addresses, order details and support messages. Browsing information can include your IP address, browser, operating system and interactions with the store.
How information is used
We use information to process purchases, arrange delivery, communicate about orders, handle returns and support, and operate the store. Where you opt in, we may send product news and marketing emails.
Consent and marketing choices
When you provide information to place an order, verify payment, arrange delivery or return an item, it is used for that transaction. For secondary purposes such as marketing, we request consent or provide an opportunity to decline. To withdraw marketing consent, contact us using the details below.
Shopify and service providers
Our online store uses Shopify to provide ecommerce services. Information is processed through Shopify and other providers involved in payments, shipping and store operation. Providers’ handling of information is also described in their own policies. Read Shopify’s Privacy Policy for information about Shopify’s practices.
Third-party providers may operate in other jurisdictions. Review their policies when using their services. If you follow a link to another website, that site’s policy applies to its processing of your information.
Disclosure and business transfers
We may disclose information when required by law or in connection with a violation of our Terms. If the business is acquired or merged, information may transfer to the new owner so services can continue.
Security and payment processing
We use safeguards to protect personal information. No internet transmission or electronic storage method is completely secure. Payments are handled through the payment services available at checkout.
Cookies and similar technologies
The Shopify store and its configured services can use cookies and similar technologies for store functions such as sessions, cart contents and access, and for other purposes depending on the services enabled. Review available privacy controls and your browser’s cookie settings. Blocking cookies may affect store functionality.
Age and use of the store
By using this site, you confirm that you are of the age of majority in your state or province, or have provided the necessary consent for your minor dependents to use it.
Privacy requests
Have a privacy question or want to request access, correction or deletion of your personal information? Please contact our Privacy Compliance Officer—we’re happy to help you get started:
Van Windows DirectRe: Privacy Compliance Officer
12520 Business Center Dr., Suite D
Victorville, CA 92395
vanwindowsdirect.com@gmail.com
858-800-4795 / 800-924-0647
Changes to this policy
Updates take effect when posted. Significant changes will be identified here, including changes to information collected, used or disclosed.
You can also read this policy on our Privacy Policy page or contact our team with questions.